IDS

Support Desk

Infinity Digital Shop · WhatsApp inbox and bot control

IDS
Support Desk
Connecting…
Bot for all chats
WhatsApp messages can't load right now: check the Zernio API key in config.php (or Zernio may be down).
💬
Pick a chat
Customer photos, voice notes and files show right in the chat.
New messages appear by themselves — no need to refresh.
Drop to attach

Knowledge

Everything the bot knows. Edit cells, then save — the bot uses changes on the next message.

Offers & notices

Time-limited info for the bot. It stops mentioning them automatically when time runs out.

New offer or notice

Live now

Scheduled

Ended

Learning

Your replies from the Inbox become answers the bot can reuse — after you approve them.

Waiting for review

Learned answers

Data

Read-only records from the bot. Click a column to sort; download as CSV.

Customer image